Copilots In CareStanford, California Sign up
Sign up

Home / How it works

How it works

Fast, simple and free: five steps with one dedicated counselor, ending in a plan your family understands and your doctor can honour.

How it works

Starting with Copilots is fast, simple, and free.

Here’s how it works: you sign up, you talk, you reflect, you meet with your family, and you share with your doctor.

By the end you will have created a rock-solid advance care plan. And with everyone on the same page, you can rest assured that you will receive care that honours your wishes.

The second step: your Copilot calls to hear your story.

The five steps

What actually happens, in order

Each step below is the company’s own description, kept because the sequence is the product.

01

You sign up online

We provide a compliant platform that keeps your information safe and secure.

02

You talk on the phone

We pair you with an expert counselor who is eager to hear your story.

03

You reflect on your goals

We provide you with a personal journal to help you reflect on your goals and wishes.

04

You meet with your family

Your counselor comes to your home to facilitate an open conversation with your family so everyone is on the same page.

05

You share with your doctor

You share with your physicians the values and choices that matter to you, and receive their help documenting and honouring them.

The plan leaves the house: it goes back to your physicians, on the forms they already use.
We had a living will but until we started this service that piece of paper didn’t mean anything. The process made me feel comfortable and prepared.
A.S., client

Why a plan needs a conversation

A living will on its own is a piece of paper

That is the point the client above is making. The document matters less than whether the people around you understand it — and whether your physician has helped you document it in a form the system will read.

The service exists to do all three: the reflection, the family conversation, and the documentation.

What you will have

Three things at the end

A written plan

Your choices, documented on the forms your physicians already use — the DNR and the POLST.

A family that understands

Everyone in the room has heard the same conversation and knows what you want.

A physician who can honour it

Your doctor has seen the plan and helped document it, so it is usable in a crisis.

The five care paths

Take the first step

Start the conversation

Signing up is fast, simple and free. Or ask your physician for a referral.

CoPilots In Care

Sign up